Address: | 1017 E 15th St, Plano, TX 75074, USA |
Phone: | +1 469-855-1849 |
Site: | 34events.com |
Rating: | 3.7 |
LA
Lashuna Parham
It is very unfortunate that I have to write a negative review for this business. My husband and I paid in installments to have a wedding here and was verbally told many exciting things by Alexs assistant Hanna such as how she would assist in coordinating our wedding. We paid a total of $8,000 out of $12,000 starting on 6/20/15 for a wedding planned for 11/21/2015. The picture we were painted was totally different than what we experienced from the time we paid until the time we decided to cancel which was in mid August 2015. When we agreed to have our wedding here, the building was still under renovation, so we had only thus far seen an empty building and only pictures of what it would look like. We were told that beginning of July the place would be ready and that we could then have a tour. That never happened. In fact, no one contacted us regarding our wedding the WHOLE of July. Being that it was less than 6 months away I began to become anxious. Yet we continued paying on faith which was a risk we didnt want to continue to take. Finally in mid August I decided to reach out, HELLO? To find out what was going on and ask many questions, one mainly being touring the finished product. Hanna responded back the next day starting her email off with "Sorry for the delayed response, we were at a destination wedding in Chicago". I got a strong implication of unimportance. We decided to cancel the wedding and with our signed contracts stating that there would be a FULL refund if the event was canceled at least 90 days in advance, I thought there would not be an issue getting our money returned. His assistant did all of the writing back and forth via email the whole time, first trying to issue an "in house credit" then down right refusing when it was clearly written in the contract we signed that a full refund would be issued and we clearly canceled at least 90 days in advance in writing. Not one call by the way. They did absolutely nothing towards our wedding yet wanted to keep $8,000 ? So, we hired a lawyer to review and write a demand letter via certified mail. No response from that. Next we, filed suit in Collin County court and the Judge Paul Raleeh quickly ruled in our favor (less than 15 minutes after hearing us and Alex speak) after reviewing the contract and our case. The judge demanded for Alex to return a total of $8,116.00 (including court fees) back within 21 business days from when we went to court which was on 5/2/16. It is now 12/29/16 and we have yet to receive our money back. And according to these reviews, he has had several weddings so he has had an ample opportunity to return our money but still has not. It is stressful, I wish he would just return our money so we can all move on. I am happy for the brides and grooms whom had a successful wedding at this place. If only I had experienced the same, I would have probably been leaving a good review as well. I hate drama and thats why its taken a while to even leave a review. Because it upsets me and I dont want to feel that way.But this is getting ridiculous now. Alex, you need to return our money, the amount you took from us is too much to just let go. You were ordered by a judge to return our money! For anyone considering this place for their wedding, read the contract very well. Also pray nothing goes wrong during the time leading up to your date because if you decide to cancel you probably wont be getting any of your money back, even if the contract says you will.
AN
Ana Valdes
My sister found 34 Events for my Fi & I and we could not be happier that she did. From the moment we saw the venue we absolutely loved it. The brick walls give the venue such a great look and the wooden floors are beautiful. Alex owns the venue and he is so accommodating and helpful. He answered all our questions so promptly and was available for anything we needed. We used the caterer that Alex provided. The food tasting was wonderful, he was so attentive and made sure to talk to us about all the food options he had and helped us build our menu. Because we booked all through Alex, he offered us two complimentary hors doeuvres, bruschetta and mini quiche, and they were so delicious. They were passed around during cocktail hour. Then for dinner we had chicken marsala, pasta, veggies and mashed potatoes and our guests have not stopped talking about how delicious the food was. We are so glad we did the catering through Alex. Our servers were amazing and so attentive. Alex also provided the bartenders, who were awesome, we had two bars, one bartender at each bar. We also used the photo booth that Alex had with the props he provided. It was set up after dinner and our guests loved it. The photo booth prints out two copies of each photo session, we let our guests keep both copies as Alex provided digital copies of all photos taken throughout the rental period. We had the string light set up in the venue and a beautiful greenery piece that hung over our dance floor that Alex provided and it gave it such a magical look. I wanted a unique layout for our head table and Alex was willing to work with me and made it happen. We had about 220-230 guests attend our wedding and a large crowd dancing, even though the AC was on it felt hot while dancing so Alex brought out fans and it helped so much. It’s things like this that show that Alex was on the lookout to make sure our guests had a great time and were comfortable throughout the night. Since we got married on a Friday and there was no Thursday event, Alex allowed for our wedding planner to begin setup on Thursday. I just cannot say enough good things about how accommodating, helpful, and thoughtful Alex is. I highly recommend 34 Events and Alex, I can 100% say that my wedding was perfect and the venue and the service we received was a huge reason for that.
LI
Liana von Bose
I held my wedding at 34 Events last weekend, 28 May 2017, and I could not be happier with how everything turned out. The venue is charming. The exposed brick walls and string lighting create an atmosphere which requires minimal additional decorations. I simply brought in some greenery and votive candles to compliment the venues beautiful chandelier. It was quick, easy to set up and clean up, and it looked gorgeous. Everyone I encountered at 34 Events was professional and courteous. The owner, Alex, is helpful and accommodating. He walked me through all of my options and made great suggestions on what would work best for my needs. I selected an all-inclusive package for my wedding which included a full day rental, food for 100 people (including passed hors doeuvres during cocktail hour and a full buffet dinner), photo booth, tables, chairs, linens, dinnerware, lanterns, and so much more. Bartenders, wait staff, and multiple photographers were also included. I literally only had to arrange the cake delivery and schedule the band, every other service was taken care of. When we went to the menu tasting we were presented with entree and side options and we had a hard time picking because everything was delicious! My now husband cleaned every plate they brought us and happily did so again when the food was just as tasty the night of our wedding. A great option at this venue is BYOB. Alex allowed us access to the venue the night before to drop off an assortment of beverages and from there the bartenders made it happen. Also included in our package was an engagement photo shoot. The photos turned out beautifully and were displayed on a big screen TV at our wedding. We are anxiously awaiting our wedding photos because we know they will be just as perfect. Everything said and done, if I could go back in time and relive the day, Id choose 34 Events all over again. Thank you for making our day better than we could have hoped!