Avalon Events Center

Reviews 3

MO

Mohamed Khaadi

If you are a person of a different nationality I would not suggest having a wedding or a wedding reception at this place. This is the third wedding/reception that I have seen the guests and even my own sister get treated with the upmost disrespect. The first event I went to was my own sisters wedding reception. Throughout the event we had security and management disrespecting all guests wait in the hallways to take pictures and what not with family. After a while they told people that they were not allowed inside the event center and the time was 12 am. Still 2 hours left into the event and half of the guests werent allowed back in by security and management. To top things off, there was a man who was being disrespectful towards our guests who we asked security to remove but they failed at attempting to remove the man or even trying to communicate with him. The man then continued to cause a scene so we had to escort him out. Keep in mind security is still not helping any of us escort the man out. As soon as we manage to escort the man out of the wedding he started attackig guests and had to be apprehended by the cops that we had called. The time by now is around 1:15 and as we finally returned to the party management told us it was time to shut down because of the incident. Keep in mind that they failed to help us prevent this. The Second event I went to was to go support a friend of mine who was attending the wedding. This wedding was the same as I saw before. The management doing a poor job of treating the wedding guests with respect. The third event is the biggest reason Im writing this review now as to all of the other times I couldve written this. I saw them closing the doors and treating the bride and groom with disrespect. Keep in mind this is the bride and the groom. What I noticed was there were two weddings going on this night. One a Muslim wedding, and one a Caucasian wedding. The Muslim wedding having people of many different color, the Caucasian having people of mainly the one color. As I sat in the hallway waiting for the main parts of the wedding to start I noticed the amount of disrespect that the guests of the Muslim wedding were receiving. I saw security and management yelling at people who were looking for which event room the wedding was being held in. I heard them say multiple times that if youre not in the room of the wedding youre going to be asked to leave. When simply some people were just looking to use the bathroom or get some air from the event. What I also noticed was the people of the other wedding event were allowed to walk around feely and not be talked to at all or told any type of warnings. Towards the end of the wedding it is tradition for the bride and groom to leave before the rest of the guests but because they were forced to leave at 1:40 they were forced to walk out with the guests. When it is guaranteed that they are allowed to stay till 2. As we are walking out we are noticing the security guards starting to use aggression towards kicking most people out. They started flickering the switches on their lights and flashing it towards people to get them to leave as they are walking to their cars. Not necessary at all. The part that got to me the most was seeing a group of old ladies in their car trying to drive away and seeing the security guard come towards their car and flicking his flashlight until they drove away. They then started flashing the lights in other peoples cars as they were driving away which was also one of the most unnecessary things as people were just trying to leave the event center. As I said, if you are a person of different color I would suggest not having your wedding here. Youll be treated with respect up until the day of the wedding. Then youll experience the most disrespect on a day thats supposed filled with nothing but happiness. I hear the Hilton is a great place to have a wedding though. My other sister enjoyed the staff, management, and the food that was served. All respect to the servers that night tho, thanks for showing respect.

SE

Seth Johnson

We had our wedding in the sheyenne room at the Avalon this last friday. From the one month prior to the wedding until the event day was not at all what one would expect from such a beautiful facility. The coordinator that contacted me via email I had never met had no idea who he was. At our meeting I was offended with a variety of comments such as our room was "cheap" in cost. When requested a sugar free option to drink since I am hypoglycemic I suggested Crystal light which I was charged $16 a gallon for and told "well this is a 4.5 million dollar facility. A few other minor bumps here and there and then it came to payment day. Oh my coordinator passed me off to someone else because he needed to run home because his girlfriend locked keys in house. That is were I talked two amazing staff. Then we get to wedding day... We walk in to a room that was not set up to our planned wedding desires and discussions. Brett stated to me that they had an event the night prior and his staff was there until 4am. (what does that have to do with me and my wedding... Not a damn thing) oh and they set up best they could which was missing lite trees next to my cake table. Tables on the riser I was getting married on, no isle to walk down and a guy that has no idea how to make symmetry with an event room. Myself, my personal attendant, officiant, his wife and my moh along with Brett assistant spent 1.5 hours fixing this mess. Joe the setup manager approached me after the wedding and apologized that he was not in house the previous evening or early that am. The meal was amazing, the bar staff fun and great.... But the coordinator and the function manager we talked to today about an partial refund due to inconvenience who told my husband they fixed everything and we would receive nothing are rude, belittling, and are only out for $. I had read a few other negatives just before my wedding and I had prayed this would not happen to me but look now I am letting others know. Other facilities are beautiful and u would probably get treated better. #AvalonEventCenter

AN

ann marie

I have never personally booked an event with Avalon, however, I have attended multiple events that have gone on there. First and foremost, trying to get the actual event going is impossible with the lack of knowledge on the sale side of things both corporate and weddings. For example, the so called "owner" acts like he is the ones that runs the show, even though I have seen him belittle his staff in front of costumers. I know multiple people that have had there wedding there and they had to deal with Kayla, Tiffany, Joe, Wendy, Sarah, Brad, Tom. That is seven different people they had to go through for setting up details for someones once in a life time day!! How is that even remotely close to being ok? Once Tom wasnt making brides cry when the actually event was going on, Sarah was great to work with, she was always on the floor making sure everything was running smoothly. Tom was never around and liked to take the credit for everything when he does nothing and the older lady is spaz! She doesnt take direction very well at all, she pretends to know so much when selling the room, but there are too many questions to be asked, while shes giving a history and personal life story rather than giving information needed about the actual space of avalon, her words are all over the place. The food is at best at par. Somethings outshine another but nothing to get excited about. Thank God I was involved in the events with people I know. It may look good and everything but good luck actually getting your event the way you want it with people that are putting your event together. As far as the servers and bartenders, they are the actual winners of the Avalon. If it wasnt for them I dont think Avalon would be up and running.

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