Club Vape

Related:	cinemark florence ky
Address:	8137 Mall Rd, Florence, KY 41042, USA
Phone:	+1 859-525-8273
Site:	clubvapeshop.com
Rating:	4.2
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 11AM–6PM

Location

Photos 74

Reviews 7

Jay Armstrong

Club Vape customers deserve to know the truth about who they are giving their money to. Many of you know me and I have helped you while working the counter at one or all of the 3 Club Vape locations. A few weeks ago 25 year old employee Jose Santos attempted to hook up with my 16 year old step daughter even though he knew how old she was. I discovered this the next day. We were having a group meeting that night so we elected to get with Jesse George(owner) and tell him before the meeting. Nothing was done at this time to remove this man who is a threat to children even though he had already been reprimanded for being aggressively sexual towards female customers. Instead we were told to "just hold on until we get these new guys trained." The next week I had a meeting with Jesse George and Randy George(the other owner, Jesses father) and they told me they were grateful that I hadnt physically harmed this adult who made sexual advances on a child and that they didnt know if they would have had the same self control. I was promised that "as soon as the new guys are trained they would weed jose out." Once the new employees were trained I brought the issue back up and was told that I needed to shut up about it since the new policy of "not being able to speak about other employees to anyone in any way" was in full force. Oddly enough this "new policy" went into effect the very day we told the owners about this mans advances on our child. It was made and used in an attempt to silence me from speaking out. Jose Santos is not the only threat to children in this store on any given day. Another sexual predator(convicted and registered) is in the store hanging out on almost a daily basis. His girlfriend is the morning barista in the coffee lounge. I have no idea why this business has such an interest in protecting child predators and providing them an income and a place to hang out. It absolutely astounds me. I was in fact fired because I refused to be silent about Jose Santos who is a threat to children. My friend Matt was in the shop when I came in(off the clock) and I told him why I had been so upset. This violated the rule set in place to intimidate me into being quiet. I refuse to be silent, I refuse to be intimidated, I refuse to be threatened. Randy and Jesse George have a long history of threatening employees when employees speak out. When it was brought up that they legally have to give employees breaks they told us that "if you push this youll get your breaks, but you will never sit down on the clock and you will clean every second that there arent customers." Threatening employees with extra duties for asking a business to follow the law is 100% illegal. Im not telling you not to go here, but I feel like you deserve to know who, and what you are giving your money to. I am certain they will again threaten me in an attempt to silence me but I have proof and witnesses for everything Ive said here. I have already filed complaints with the Labor Board. The truth is NEVER illegal, unlike many of the policies of Randy and Jesse George.

Staci Bowers

Just visiting from Indiana. We wanted to stop into one of the vape shops in KY since Indianas laws are currently lame with vaping. We looked up all of Florences vape shops and chose this one. Omgosh, Im glad we did. First of all their selections are amazing (quadrupole the amount we could ever have access to in just one shop) and their prices are equally as wonderful. Youre going to get your moneys worth but at a good price. The employees there are really what made us stay and want to check out the place! Two employees mainly and Im sorry I did not get their names. The woman that made the cotton candy slushie, thank you so much & the man that helped us, you are the nicest person weve met here. We will be back every time we travel through or around here. Well also be sure to tell all our family and friends traveling through northern KY, your shop is the one to stop at!

Jesse Turner

It was at best okay. I asked the guy behind the desk which mod he recommended, he just gave me a look and said " all of them?"... Seems like he knows loads about what hes doing. The mod I bought cost 75$, and this is completely my fault for not price checking, but the same one online I couldnt find for more then 50$ And 35$ at the minimum. Thats a big price difference.. EVERYTHING there is probably 20$ more than it is online if. But the reason why Im writing this review, the same unhelpful guy who couldnt help me sold me a TrustFire brand charger. It has stopped working in under a month. It flickers on for a second and then fades away.... On my way to return it.

Ace Aftershock

My friend Tayler works at the Florence store, he is very knowledgeable about the products they have. The last time I was in he talked me into upgrading my old Istick40 to the RX200S with the TFV8, and a Velocity RDA. I absolutely love this set up, he even upgraded the device from 200w to 250w. He installed Inferno coils in the Velocity for me and I love the flavor from the dripper, and the tank holds so much juice. I get a 120 of bones and opus dei everytime I go in. Definitely worth driving from Dry Ridge and would recommend anyone to this shop. Great selection, great customer service and awesome atmosphere. I also cant wait for the coffee shop to open.

Michael Gudino

I purchased a mod from this store a few weeks ago and from day one it has had issues with the tank leaking. Ive replaced the coil twice myself and had them replace it once, Ive replaced the rubber seals on the tank as well and it continues to leak. It is always facing upright and always at a good temp. Ive gone into the store about 3 times since and they refuse to replace a faulty product. Even if its just the tank. If youre not sure about purchasing or its your first time with a vape Id highly suggest not going to this place and/or finding a place with a better policy. This is not a newbie friendly store imo.

Kevin Schwier

I went in to the Florence location today searching for a new rda for my new box. Tayler was extremely knowledgeable and helpful with their product. He offered a few different options and finally we picked out what would be best for me and still was able to match the color scheme I was looking for. After I selected he asked if there were anything further I needed. Of course I couldnt turn down a new bottle of juice. He gave me a tester and suggested a few flavors I might like. Tayler is really helpful and will be part of the reason I keep returning for their wonderful service.

December Jent

I wouldnt even give them one star but I like their coffee shop but I will NEVER buy anything to do with vaping here ever again . They sold me a vape pen thats broke ... Ive been in there to have my coil changed twice in 3 days cause the damn thing keeps flooding . And Ive changed it once myself .... and they still refuse to give me a refund or exchange. Worst customer service ever . Then to turn around and lie to the owner and say I told you I left my pen in my car. When I never said that . Hopefully you can find better people to work in your shop .....