|Address:||210 Green Bay Rd, Highwood, IL 60040, USA|
|Working:||Closed Closed 5–11PM 5–11PM 5PM–2AM 5PM–2AM 5–11PM|
I wish I could leave a better review, but I believe there are some things management need to be made aware of. Let me start by saying the food here is amazing, some of the best I have ever had. The alcohol selection is great and the desserts are amazing as well. With all that being said my night was ruined because of their wait staff and customer service. I came here with my family on 3.12.17. The restaurant was kinda empty this night. Maybe around 8-12 tables (may seem like a lot, but this place is pretty big). From the moment we sat down everything happened in increments of 20 minutes. Now, this may not seem like a lot, but when it takes 20 minutes to get your water to be brought, then it takes another 20 minutes for your waiter to arrive, then it takes another 20 minutes for your drinks to be ordered, then it takes another 20 minutes for your drinks to arrive this behavior got annoying very quickly. Our main waitress also started off completely rude. About 90% through the service, I believe someone complained about her. From that moment on, she became inappropriately excited/happy. At one point I told her I ordered the apple tart, and she told me she wanted to manhandle me. Im not sure what that means, nor do I find it appropriate. After dessert, we tried to leave and soon as we could (note, between all the 20min, weve been here for quite a while). It took approximately 20min for our waitress to get our check and then actually swipe our card to get it back to me. I want to return to this restaurant at some point, but I dont think I can with this kind of service. I hope the management takes this review very seriously. Please let me know if you would like further information. UPDATE 3.13.17: Judy called me to talk about the situation. These are the kind of owners/partners I appreciate. I hope this is a learning experience for everyone. As I mentioned to Judy, people have bad days, I get that. Yesterday was the kind of day management needed to be made aware of. Thank you again for proactively looking into this issue.
The food is incredible, and the atmosphere is like no other! Unfortunately, my experience was tainted by our waitress. I would recommend this place to anyone if it werent for our terrible service. The waitress seemed to forget about us, even though it was not crowded in the slightest. She came around every 20 minutes, which stretched our dinner to an unnecessarily long amount of time: almost three hours. Toward the end, after we had flagged down the busboy to take our dessert order (oh yes, the busboy did most of the actual serving), our waitress bounced back to the table with some extra pep in her step, probably because she had been reprimanded for ignoring our table. She then proceeded to blatantly hit on my fiancee, telling him that she wanted to "manhandle" him because we ordered her favorite dessert. Such an inappropriate, distasteful way to try and save your ass because you have failed at providing for your customers. Unbelievable. By this point, I was completely fed up. 210 is such a unique place to experience; the live jazz that we listened to was wonderful, and the restaurant is furnished with antiques, giving it such a comfortable, cozy feel. The food is exquisite, and the dessert is heavenly! I wanted to badly to return, but I will not be, especially if that same waitress is there. Her obvious lack of concern for her table (one of her only tables, might I add) soured my evening. I am utterly disappointed that the management allows that kind of behavior to go on inside of this beautiful restaurant.
210 is a wonderful place! I had the pleasure of both performing and dining here last night. When I first walked in I was immediately welcomed by the friendly staff. Though it is a large room, the mood lighting, tasteful decor and general layout make it feel inviting and intimate. It was refreshing to play piano for an audience that was attentive and asking for sophisticated requests. I had a the grilled chicken salad which was generous in portion and delicious. Even if I am not performing, I hope to return here soon. Thank you for the the great experience!
Place was renovated beautifully. PRIICEY! Went to see a Neil Diamond tribute one night. Tribute was great and was told theyd not be back, didnt pull enough business. Steve Richards (Diamond Tribute) packs most places we go to see him perform? But the place is largely deserted ... even after restoration. Would do wedding reception, Bar/Bat Mitzvah, etc. there the room is that attractive and large. Menu is Greek oriented and limited.
We arrived 10 minutes after 5 and we were not seated. We stood by the entrance and workers saw we were there but we were conpletely ignored; we decided to leave because that was very rude.
Not a bad place. Was there for a party and pitchers of BMF were ordered...not good at all, they just poured alcohol into a pitcher with no attention to proportions.
Ive been here a couple of times now and I really like their food! I would for sure recommend shrimp croquettes and the deviled eggs! They also have live music.
Had the ribs tonight. Fantastic. Really, some of the best ribs around. Derrick Procell was the band tonight. Fun music. Great evening!
Excellent. Still can get a table for solid dinner and astonishing music. Are we in the suburbs? This is our go to place now.
Fabulous atmosphere, great food . good music and dancing, what more could you ask for. This is the cool place to be seen!
Nice open atmosphere. We liked the live music. We were there on a slow night. The food could have been better.
Fantastic bands, cute nice wait staff, many types of Mule drinks to choose from, and DELICIOUS food!!
One of the best, livliest and friendly places in the area for great food, cocktails and live music.
Rolling Stones cover band was fun, and very good drinks. Was a little expensive.
Go in the evenings when they have live music. Also check out the basement lounge.
Excellent music from Chicagos best. Ambiance and service is tops.
Awesome music, awesome food by Chef Jeff, whats not to like?
Good music, good atmosphere, food is barely so so
Live band great fun, awesome atmosphere
Great food, great bands, great owners!!
Great band, dance floor, and waitress!
Wonderful music grate food and drinks
Live music Saturday nights and good
billiards, slightly expensive
Cool little joint!