Address: | 4425 N Saddlebag Trail, Scottsdale, AZ 85251, USA |
Phone: | +1 480-945-6200 |
Site: | elhefe.com |
Rating: | 3.7 |
Working: | Closed 3PM–2AM 3PM–2AM 3PM–2AM 3PM–2AM 12PM–2AM 12PM–12AM |
LA
Lalo Bhakta
Random discrimination has been an ongoing issue in the state of Arizona on top of an already existing and prevalent religious, ethnic and gender-based discrimination. On a casual Sunday evening (4/27/14) after participating in a golf tournament at a nearby resort, a group of us decided to visit one of our old and frequent spots to drink and eat. One of us got told by a bouncer that we could not enter due to having cross training shoes on with red laces (New $125 shoes that were worn by a member of our group to play golf since he couldnt locate his proper golf shoes). Our group had mostly professionals in it with tech geeks, doctors, attorneys and small business owners etc...and we were ready to spend after a rough work week (you get the idea). The bouncers themselves were wearing cheesy vans/converse looking shoes on without socks while letting in people ahead of our group that had a myriad of odd looking attire and shoes on such as tang tops, flip flops and skater looks (which I have nothing against, but used as an argumentative point of comparison to no avail). We had just closed out a $1,200+ tab at a nearby bar (Hi5) and we were ready to step it up even more with multiple table bottle service and appetites to boot for over 15 people. Later on, an additional employee/bouncer came by to see what the commotion was about and offered to let everyone in if we bought bottle service right off the bat and agreed formally to the purchase before entering (I am thinking this bouncer was hoping for his commission for an "up-sell" to table service which reminded me of dorky Verizon employees inside their official stores when trying to get us to buy more). This was a highly distasteful add-on to the already bogus scenario we were involved in. Half of our group consisted of business owners also and didnt get the concept of how people were "chosen" to get in. If well dressed professionals ready to spend at the bar isnt enough, then good luck to this bar thriving. We understand common reasons to not let people in if there are gang affiliations, drunk and obnoxious patrons, etc. but we are the polar opposite. Consider a boycott from us at this location and the Mill Ave. location in downtown Tempe especially since we send so much traffic to the Tempe location from our hotels that my group owns in the area. The Hefe staff may get a kick out of having a power trip, but in essence theyre young, unappreciative blue-collar employees that were not screened properly during hiring who are working for a temporary business not having a clue as to how things work in real life.
CA
Caroline Barcena
THIS PLACE WILL TAKE YOUR CASH AND STILL CHARGE YOUR CARD. I go to Old Town on a weekly basis; I am young and love to have fun, who doesnt?! I have never had any issues in old town until my birthday bash at El Hefe. My friends and I wanted to get a table with bottle service because hey, you only turn 26 once. Now, I knew gong in how much the table was, I brought the cash along with my friends who were pitching in too. However they wanted my card to hold the table, which left me a little anxious, I told the manager "Dont charge my card, I have cash for this table" he understood with a head nod and said "of course." I am introduced to our little petite blonde waitress/bartender, I also tell her "Bring me the check and Ill pay for this table with cash, just do not charge my card." She understood and said "Okay, no problem." As the night goes on and drinks are pouring, our waitress gave me the bill with my card and ID, I gave her the cash, didnt sign anything, told the waitress, "Here is the cash" and she left, didnt see her the rest of the night. Saturday morning I see a charge on my card for $254.50! So she took my cash, along with all my other friends who pitched in and still charged my card. I called the bar, no answer. Disputed with my bank... big help there >_> ... and now I am here, warning you, fellow yelpers, that there are plenty of other bars in old town, mill avenue, desert ridge, west gate, and downtown, just as good, not as crowded, and not a huge rip off from any bartenders or managers. Am I bitter? ... Yes ... Will this stop me from having fun? ... No but if I can prevent another person getting ripped off like I did, well this post was worth it. Good luck! Be safe! and check your bank accounts in the morning, just in case ;) Oh and almost forgot, Ryan Hibbert (managing partner for the El Hefe, Whiskey Row, etc) I will be posting on multiple review sites to bring awareness of the service these bars are giving. No one likes to be taken advantage of.
PA
Paige Brendel
Ever since I was 21 El Hefe has been one of my favorite places to go to. I celebrated my 21st birthday there, and three years later it continues to be one of my favorite places to party in old town. I just recently started working there about four months ago, and Im learning that not only is it a great place to work with awesome co workers, but it obtains the perfect balance of a fun party atmosphere, as well as a professional work place. I had NO idea until I started working here that El Hefe Scottsdale also serves food from 11 am-10pm. I figured all the old town bars were just night time bars, but thanks to the social media posts from El Hefe, I became aware that they offer award winning food. I want people to know about El Hefes great party atmosphere, obviously, because its an absolute blast but I also want people to taste their food. They care so much about their customers having a great experience and a good time, that they invest so much time and energy in making sure that happens. Ive seen first hand how crucial that is. They are shutting down the beginning of September to renovate the entire bar. A lot of money, time, and energy has been invested in doing so, and it will all pay off and be worth it once the NEW Hefe opens late September/October. I am not just bias because I work there, it has been a favorite place of mine since my 21st birthday, I am passionate about this place and it succeeding, solely based on the fact that they deserve it.
A
A Private User
This place looks really similar to RnR in Scottsdale. The vibe was great but part of the reason our crew went there was because of the ADVERTISED "$2 Patron Shot with the purchase of a beer" special. When we asked for that deal, the waitress told us that it was just a regular shot of well tequila instead. Really? Go look at your damn website and see what it says: "Loaded Cervezas: Put any shot of Patron or Bacardi Limon in any of our beers for only $2 + Beer cost". FAIL. But other than that, their bulldog margarita was good and the atmosphere was fun. Just fix this false advertisement.
AM
Amanda Wardwell
My group spend well over $3000 (not including tips) on drinks, tables with the taps on, and three bottles with bottle service on my birthday...and tipped everyone like crazy...and what did this place do to thank us? They kicked us all out and called the cops, getting 2 people in my group arrested when they did NOTHING wrong...the bouncers are a serious issue at this place. I would have been a very valuable customer to have, but now I will never go back there and will NEVER suggest this place to my friends, I would actually go out of my way to tell them not to.