North Pointe Aquatic Center

Location

Photos 100

Reviews 25

Angelicia Schaffer

Would have been a five....but after an hour and half close to two hours after my three year old have been sliding down the kids slide, and playing and having a blast....yet another rotation of lifeguards came threw and my child my three year old came screaming and crying mommy mommy....the lifeguard decided instead of talking to a parent and not my child to tell her she cant slide down her favorite slide shes been sliding on all day with her life proof on...(the one that goes around child and hands go threw floaties) that she can no longer slide down the slide with her life proof on...ummmm excuse me while my child has had several of the lifeguards out here conversations with the parents and having a blast no one ever said anything...no goggles is what was told to some kids whom was coming down due to them no being able to see...so now I requested to speak with a supervisor another young child comes over whom is in charged (where are all the adults) place feels like its ran by all teenagers,couldnt get an adult and this child again whom says shes in charge tells me that the lifeguards arent consistent in what happen to today but my child cant not go down slide and end up in a foot of water whom cnt swim without one, want me to let the inconsistencies of the lifeguards protect my child if she goes down the slide(which Id made for them) without a life proof or another child whom has a life vest....Where are the signs to say that? And why would she talk to a child telling them something like that without taking to a parent first...really upset might drop this to a two ratings if it hasnt been for the good customer service the kids had at the concession stand...and before anyone says she didnt knw where her parent was, dnt because I was talking and playing right by her when lifeguards did the exchange and my child said hi to her and I said come on lets get off the blue mat (at the end of the slide) that a lifeguard been standing the whole entire time...

Jenny Rambo

I definitely will not be back! We had a birthday party there for a 9 year old and the day was ruined by some disrespectful teenagers who cussed us out and the incident was over appx 15 mins later an adult in this group came back over to us and started yelling at us again cussing and screaming, of course we defended ourselves and went to the manager. After speaking with him he told us he would make them leave in 15 mins, which never happened. Long story short it turned into a big mess cops were called and we ended up leaving. Ruining our day. I would never recommend this place to anyone!!!!

Lisa Stephens

I would not recommend this pool to families with children on the autism spectrum, its very large and very overwhelming. More importantly, the staff does nothing to accommodate children with special needs. None of these accommodations would have endangered my child or any other child in any way, they were just inflexible. 2 meltdowns later we left. If you have neuro-typical kids its awesome. Also, no outside food is allowed in due to health regulations so if your child has food allergies be sure to eat beforehand or you have to leave the premises and have a "picnic."

riley marie

The service was horrible, and people who worked at the snack shack were very impolite and rude. They were not very understanding when the ice cream they had just given me had already been melted and crushed, although they did exchange it, they tossed the exchange through the window instead of handing it over. The Lifeguards rarely paid attention to safety regulations and rarely looked up from their phones. I do not recommend it. Especially for younger children.

Lotus Auriel

I called ahead to make sure I could at least use my monofin, if not a full tail, and was told yes, as long as it could be kicked off, and nothing bound the legs. Got here, and was told it was not allowed. The lifeguards are WAY strict, with ridiculous rules. Its also really dirty. I am here with my cousins, or I would have left. Not a good facility. But hey. Water and friends.

MamaLou Louis

Im just amazed by the number of west county residents who cannot spell. The "hole" family....going "threw" the area. Maybe parents should be reading a book with the kids this summer.

bonny fyfe

Kids loved the slide adults liked the lazy pool with the toddlers. That lazy pool is total therapy for me that and the sun!

Alexis Jones

Amazing plaza. Bigger than I thought. Many things to do inside much cheaper than many other places with lesser things to do .

Eric Bowman

Great place. Fun for toddlers, teens and adults. If you live in Ballwin, do yourself a favor and get the resident card.

Nicholas Gable

This is the best water park there is out there. With the bucket that dumps down on you! This is perfect!

Ron Harman

Good place to take the kids swimming, but they need to fix the broken items on bucket falls.

Justin Burgess

Really fun. Little pricey for a family of 4 and for what you get. But youll have fun.