Related: | 1 riverside drive camden nj 08103 |
Address: | 4191 Chino Hills Pkwy, Chino Hills, CA 91709, USA |
Phone: | +1 909-342-7889 |
Site: | chaparral300.com |
Rating: | 3.7 |
Working: | 12–11PM 3–11PM 3–11PM 12–11PM 3PM–2AM 11AM–2AM 11AM–12AM |
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Justin Perez
This is a nice establishment, BUT the bartender and owner have brought this down to 1 star. I would give it less than a 1 star if possible. A group of 4 of us just left this establishment infuriated. We were having a nice time until we went to the bar. The bar was empty and we ordered a pitcher. It took 15 minutes to serve us with 1 person in the bar who was already served. We dismissed it and continued to enjoy ourselves. Then my wife went to go get us a pitcher, and the bartender took 25 minutes to poor it. She served the men who arrived after she ordered, probably because she figured they would tip her more due to the fact they were men. On top of that she chose to card hem again after they have already been carded when we bought the first pitcher. And on top of that she had an extremely rude attitude towards them the entire 25 minutes they were at the bar. She intentionally chose to give them a hard time. We reported the incident to the owner of the facility, and his excuse was "shes new." So just because she is new that gives her the right to take an unnecessary amount of time to serve us and be rude? It also gives her an excuse to choose not to serve the people who have been patiently waiting and choose to serve people who came after them just because she assumed the "men" would tip her more? I am sorry, but that is not an excuse. Instead of offering some type of comp or discount or any type of effort to make it right, the owner said "would you like me reprimand her?" WOW! It is astonishing how a business owner of what seemed to be a nice establishment can be so forgiving with an employee who lets clients walk out the door prematurely. We were there for about an hour and spent about $150 on bowling, food, and drinks between all 4 of us. We would of gladly spent another $150-$200 if we would have stayed. We were not the only ones disgruntled, the people on both lanes next to us were also more than dissatisfied with the service of the bartender. If this is the type of establishment that allows employees to be sexist based on an assumption that they will make a larger tip for themselves, and an owner that does not care if clients at his facility leave dissatisfied, then in my opinion this establishment deserves less than a 1 star review. I will NEVER come back here again and will NEVER recommend this place to anyone again. As a business owner he should be ashamed of himself for not properly training and allowing a sexist bartender to pick and chose who she wants to serve based on her assumption of potential tips.
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Lifestyle Collective
Service is slow, no organization to the bar. Although it was moderately busy, I should not have to wait over 10mins to order a drink especially when you as a bartender should be aware of who is at your bar and for how long. After a certain point, once you start clearing the section you have you have to ask yourself if you even greeted that person. Outside of that, pool tables needed to be serviced... every other game the cue ball would get stuck if someone scratched or when wed setup for a new game. And the only way to get them out was to have the bartender come from behind a busy bar with key to open the side and physically push them through. Lets just say we werent getting through any games anytime soon.
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Bianca
This place doesnt even deserve one star. This is my first and last time I go here. I went there today and the service was horrrible. All of the staff was rude and werent helpful. I went to go ask for a slice of pizza and they dont offer slices, only whole pizzas. When I asked the lady at the counter she said "We dont sell slices", before I could even finish asking. Then I asked if there was anything similar or any smaller portions and she said "LOOK at the MENU DOLL." She was talking to me in a rude manner and didnt seem like she wanted to be there. People should be grateful they have a job. Not my problem if youre having a bad day, dont ever treat customers that way. Just a bad place overall.
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Richard Perez
I give 1 star for the prices. The service is beyond despicable. I cant begin to put into words how terrible my experiences with them have been. I work in the service industry and understand accommodation and this was far from it. The place was still bizy and many people bowling and we had just purchased a pitcher of beer but they would not let us play anymore. The manager was a little kid and even though i know the owner he did not care. I want to leave a bad review in hopes they RE-EMPLOY this place. All the thugs covered in tattoos working there should go sell more drugs like they are good at or maybe not since they work in a bowling alley how lame.
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Corey Winton
Had to give up my debit card to get a cue ball to play pool and then the card was charged as the bartender used the wrong card for someone else transactions. And then after exiting realized was given the wrong card back and was charges against my card as the person who got my card went out to eat on me. I dont know how the bartender mixed the card up as there was only one other person playomg pool . Had to cancel my card . Pissed. Not okay at all
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Teresa E Morales
Fun place...but if we talk about music..?....didnt like it at all....they have something against Latin music.....more than half of the people that it was there was Latin ....I requested one song of Enrique Iglesias and the DG said that he not supposed to play that kind of music.....so this year we are going back to the one in Rancho Cucamonga.... (we were about 25 of us.)....so that was a big mistake...
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Jennifer Blake
The pros: The staff were all very helpful and quickly responded to our requests nothing but compliments to all of them The cons: The pizza was undercooked and was more appealing to the eye than the tongue and the speaker sounded a little distorted at the volume the music was playing at or maybe they might consider upgrading the speakers. All in all I would recommend this place for any age or gender.
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Chris Martinez
The freaks come out at night! I came here for my daughters softball party and it was a cool little casual bowling alley...... during the day. Then the lights went off, the DJ was bumping music, people were dancing, singing and have a great time cosmic bowling. My girls enjoyed if alot and so did I. I will for sure come back. Drinks are also affordable here!
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Art Ortega
I have been coming here for a few years now and always have a great time would recommend this place since they have a great selection of draft beers and a nice atmosphere to relax and enjoy yourself the bartenders are awsome and the food Is above average for a bowling alley !!!!!!
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JAVIER TAIZAN
Found this to be a great place to go to. The its not run down. The bowling looked great. I went to check out the bar since my friend kept on telling me about. It was cool. Live music pool tables and a section that has Mario racing I think on a Nintendo 64