|Address:||2803 6th Ave, Tacoma, WA 98406, USA|
Live music - fantastic. Bartender aptitude and hustle - admirable. Drink selection and quality - good. Kitchen and food delivery - poor. Management and customer service - HORRIBLE. We were told last night that Jazzbones was under new ownership. And if our experience is any indication of how theyre going to run it, they wont be open long. Kicking out a large group of your target demographic (mature adults with plenty of disposable income) simply because they were vocalizing frustration at not getting food after over 2 HOURS was a bad decision. Chicken strips, grilled chicken skewers, and a quesadilla arent exactly difficult orders. And they were all on the "specials" menu, so youd think the kitchen would be cranking these out in quantity. After waiting an hour and a half and seeing everyone around us get their orders, I tracked down someone (turned out to be a sympathetic security guy) and asked for help. I expected him to bring over a manager, but instead he brought us a couple plates of cold food which amounted to half our order. The chicken strips were room temperature and rubbery, as though theyd been sitting out for an hour. The skewers were not only half the size of what wed seen others get, but they were actually cold. I could only guess theyd been frozen and inadequately cooked or reheated. Needless to say, none of it was edible. One of our party then went to a second bartender (who had finally arrived to help service the approximate 125+ people upstairs with us) and complained. That woman gave her some money back and said our order would be out immediately. Other customers seated near us overheard our conversation and told us the second bartender was part of the new ownership group. They too were experiencing poor service and improperly cooked food. After yet another half hour of waiting for food (during which we were solicited multiple times for jello and special drink shots) I went to the bar and asked to speak to the manager. The same 2nd bartender came over, and I asked about the status of our order. Once she realized I was part of the troubled party, she huffed dramatically and said it would be soon. By this time, I was in no mood for her attitude. I asked her why it took so long for such easy food (admittedly, I was cussing by now). She responded with more attitude than a spoiled 12 year old that she gave us back our money and was going to give us free food, acting like I should feel lucky for her generosity. She was now joined by the jello shot server who echoed her attitude and confrontational behavior. I then asked her for a little respect and apology for such horrible service. She and the server laughed in my face, shouted a sarcastic sorry, laughed again, spun in their heels and walked away. I went back to our table, told the rest of the group about the encounter, and resolved to take a picture of the manager/owner for a thorough social media review. She apparently saw me do this because a few minutes later, she came over smirking and told us we had to leave. Im almost 40 years old, and I have NEVER been treated with such disdain by a restaurant or bar. Nor have I ever been kicked out. Im not a big drinker, but I do enjoy live music with friends (preferably with food). Needless to say, Jazzbones will never get another dime from me, and I will make sure to tell everyone I know about this horrible experience.
A Private User
The waitress and the music were great! After we paid our dinner bill with generous gratuity, and management saw fit to send the waitress home, we were totally ignored. We sat and listened for another hour and a half, with empty glasses. This suited us fine, but they could have easily sold at least 4 more adult beverages if they were a bit more ambitious. These days, its easy enough to go out of business without the employees aiding in the process. The Kalbi was undercooked and therefore very tough (and I know my Kalbi... I was married to a Korean for 9.5 years). I have enjoyed Kalbi in dozens of Korean Restaurants, and it has never been so rare and tough. The steamed rice would have been edible, if it hadnt been mixed with whatever that weird flavor was. Also... if you dont own a bottle of cocktail sauce, you probably have no business offering Calamari on your menu. Did I mention that the waitress and the music were great?
This establishment is discriminatory against persons with disabilities which are assisted by service dogs. In June it was a hot afternoon and I wanted a beer while walking my seizure alert dog, so I stopped in, upon paying for my minimum ten dollar debit purchase the bartender noticed my clearly marked dog. Took back my purchase did not offer me to refund my purchase but instead called the doorman over to throw me out. The doorman then threatened me with physical violence and told me if I did not leave he would physically assault me. The management, employees and their unlawful discrimination should result in substantial punitive procedures. In this day one should not be blantantly abusive towards their customers...I thought 6th Ave. was an accepting safe place for everyone. If you plan on having an event or attending one, just remember that they are bigots and used threats of violence against an obviously disabled citizen.
Appreciated the diversity of the crowd. All walks of life, dress up or dress down do what your comfortable with. First time in the place, and the flyer for upcoming entertainment looked to be all over the spectrum. Rap, jazz, comedy, rock, dj. I didnt eat but food looked decent. Drinks were cheap. Main floor was crowded we arrived after the show had started but discovered an upstairs area with another bar upstairs. (Possibly used for VIP for some events). If open, a good place to go if you would enjoy getting out of the hype. Good views of dance floor and stage up there. Liked the funky vibe of art murials painted on the walls .
I have been going to Jazzbones over the years. It used to be a lot of fun. Mixed crowds, lots of dancing, they served sushi, drinks excellent. When I went this last time it wasnt busy until midnight. The crowd was rough. The DJ wasnt good at all. The songs didnt transition well and he would change the song every 20 seconds. Music was old or unknown. The DJ did more texting than being a DJ and interacting with the crowd. People we sitting on the ledge of the stage bored and texting. The bathroom toilet was unstable. Needs updating all the way around. Upside was the drink specials were excellent and staff was friendly.
This place has a great atmosphere. Lots of different people from military to college kids. Sometimes you can catch a cheap performance from one of your favorite 90s artists (I saw Coolio). On club nights its a pretty cheap cover and the DJ plays newer hip-hop music (so you can actually dance). If youre a guy thats looking to talk to girls you can usually find someone to talk to or dance with. Everyone is pretty friendly. Drinks are hit or miss for the price
A Private User
Urgh! Boring, clunky bands are just made worse by the ancient sound system, which has no power except in the thump-thump-thumping bass. The food and drink are basic overpriced cheap-bar sludge. Ive been told they change ownership more often than some of the skeevy regulars change their undies and I believe it. It has the feel of someplace where people are just trying to wring a few pennies out of a crappy old building before its finally condemned.