|Address:||26085 Gratiot Ave, Roseville, MI 48066, USA|
|Working:||11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 12–5PM|
I have visited almost every single fish store in this area, and this store has to be the worst one Ive seen. As noted before, they have great selection and I wont deny that, but a good selection means nothing when the fish are sick and dying. I counted precisely 14 dead fish in the store, some of which appeared to have been dead for days. Others were extremely sick, like a polleni grouper with a huge, presumably painful, air/fluid bubble underneath the skin of its eye, a group of oscars covered in hundreds of ich spots, and a guttatus tang suffering simultaneously from a velvet infestation and a bacterial infection. Now, I know some fish die and sickness runs rampant in newly imported fish, and Im not saying that this is the only store that has to deal with it. My problem is that it takes 5 minutes to comb over the store removing dead fish every morning and a few seconds to scoop one out that dies during the day and this store cant seem to find the time to do that. They also have no interest in treating sick fish either, as evidenced by the dozens of obviously sick ones. Despite the poor conditions these fish are kept in, I saw a couple neon gobies that I liked and was interested in. One had a little bit of fin rot, but if they were a decent price, I figured that the few days in antibiotics that it would take to treat him would be worth it. So I tried to find an employee to help me, since the price wasnt labeled on the tank, but I couldnt find one that wasnt busy. So I waited for a few minutes, making sure to make eye contact with anyone who looked like an employee so they would ask if I needed anything, but that didnt happen. I finally approached an employee and asked how much the neon gobies cost. He said "I dont know that, but Im getting fish for someone so please wait." in a not-so-nice tone. I watched him for a minute, and all he did was follow a lady around the store while she looked at the fish trying to figure out which ones she wanted. In my opinion, it wouldnt have killed him to take 15 seconds to look up the price, or to ask another employee really quick. Im actually glad he was rude to me though, because now I realize how stupid it would have been to support a business that treats their animals and customers that way.
Id give it zero stars if I could. Staff was distant and clearly didnt care about the fishes well being. Prices were way too high and lots of the fish had ich and broken fins and missing scales. When this is your livelihood, you think they would care a bit more. Their feeder tanks were appalling as there were dead and rotting fish everywhere. Never will do business here again and if you were wise you wouldnt either. I was interested in large catfish. They were in horrible shape when i got there. Broken and bloodied fins and were bleeding in front of me. Why? Because they thought it would a smart idea to house a vieja flowerhorn hybrid with them. Anyone who knows what they are doing knows not to house anything above 5" with a drop of flowerhorn blood in with anything else due to the common and well documented extreme aggression of this species. I was offered a discount over the phone which was not honored in the store and was dropped 5%. They lied about their size by more than 1/2 a foot and lied AGAIN when asked whether or not they were being medicated for their injuries. This is a horrible shop run by incompetent people with no respect for the customer or the animals they sell. Reptiles had mites and half of them were deformed and had cataracts as well. Nothing here is worth the 80 minutes it took me to drive to their store.
A Private User
Great store. My job takes me around much of southeastern Michigan and beyond. For 10+ years I routinely visit all the stores, from Preuss (Lansing), to Moby Dicks (Clarkston), Pet Connection (Livonia), etc. While each store has its strengths and weaknesses, Brian and his crew are near (if not at) the top of the heap when it comes to overall value. Generally, they have a very good selection of fresh & saltwater fish (plus corals and invertebrates), reptiles, etc.; very competitive pricing ... in many cases their livestock and supplies beat the others; and knowledgeable help. The more you research the hobby, and the more you visit other stores, the better O&S looks. Thank you, and keep up the good work.
Great Store, Hands down best selection of livestock in the area with a ton of variety that you will not find anywhere else. I keep both Freshwater and Marine aquariums and seem to find something new every time i go there. I would have to say that the previous review would have to of been possibly an accumulation of photos or possibly not all photos are of the actual store. I also know that fish get sick and if they have any that are they WILL NOT sell them to you and they will mark the tank n.f.s. 90% of the time I go in the store the place is Jammin so you usually have to wait which sucks but other than that its a great store.
A Private User
I went in to speak to someone regarding what clearly appeared to me to be a sick betta fish. I told the woman there what symptoms my fish had, her behavior previously, and the fact that I checked the water for pH and ammonia. She proceeded to tell me that there was noting wrong with my fish, that bettas are just lazy fish. I told her that everything I read up on them states the opposite. She insisted that isnt true that they are just lazy fish and recommended I purchase another fish to get it riled up and it will chase it around the tank! My betta died 2 days later.
Best fish store in town! They helped me set up my first salt water aquarium months ago, and now I have three! I have never had anything die from their store and thats really saying something since the other two in the local area have garbage that dies shortly after purchasing. Kind of high prices, but you get what you pay for! Quality, thriving corals and marine fish. Definitely worth your while if you are debating on going or not; the employees are kind, goofy and most importantly, knowledgable. Id rather ask them a question than google!
Great store. Fish are healthy and they have a large quantity of both salt and fresh water fish. The staff is super friendly and knowledgeable about they products they sell. They have a nice variety of tanks, food, and chemicals to maintain the largest aquariums or even the smallest aquariums. They also have feeder fish, crickets, and reptiles. By far one of the best fish stores on the east side as well as one of the nicest teams of staff members. I would definitely recommend this store to anyone, at any level of experience with fish!!!!!
A Private User
Really seemed like a nice guy who assured me the fish had spent two months in the store well perhaps not. I have had fish as pets for my entire life, and am now in my 5th decade with many aquariums, and a pond in my house. I purchased both salt, and fresh water fish, most are now dead including wiping out my cichlid tank, and now I have had to add copper to my salt water to hopefully stop an ick infestation. Do not purchase fish from this store.